Subject to your payment being authorised and barring system failure, and provided the items are in stock we will despatch all orders recieved up to 3pm the same day. Please allow up to 3-5 days for delivery.
N.B. Delivery times do not include Bank Holidays.
Please note: in the event that you are unable to receive your delivery, our couriers may leave your parcel with a neighbour or in a safe location.
Orders are made by selecting the items you wish to purchase, and these are added to your online shopping basket. Once you are ready to pay for your order, click the Checkout button.
This will take you to a page showing the items in your basket. At this point you may enter the codes for any promotional vouchers or gift vouchers you may have. Once you are ready to continue, click the Place Order button.
From this point onwards, all information is transmitted securely. If you are a new customer, enter your email address and click the Go to Order Form button. If you have shopped with us before and have created a user account, enter your email address and password and click the Get My Information button.
On the next page, enter your details, cardholder address, delivery address and payment card details. All fields marked with an asterisk (*) are required and cannot be left blank. In addition, certain characters (such as '&', '$', '%') are considered invalid and you will receieve an error should you try to use these in any of the input boxes.
Once you have entered your details and you are happy they are correct, click the Confirm Details button. This will give you the opportunity to review your order details before placing your order by clicking Confirm Order.
Referring friends is easy. All you need to do is access your account and select "Refer a Friend" and follow the instructions on the page.
To refer a friend, all you have to do is share your link/code with a first time customer who lives at a different address to you and goes on to make a purchase of over £35
Referrals cannot be made for people who share the same address.
Referral codes/links posted on coupon or discount code sites do not count as referrals and may result in your referral code being changed, or you being banned from the scheme.
The Treads Refer a Friend scheme cannot be used in conjunction with other offers.
The posting of codes or referral links on voucher code or discount code websites is prohibited, points may be refused if codes are found listed on such sites. In addition to this Posting codes or referral links on any existing Treads social media based promotional activity, or "piggybacking" on the success of offers/discounts could see the removal of points, or further action being taken.
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm we have received your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will email you to inform you of this. If the goods you order are not available, we may supply you with subsitute goods. If you decide not to accept the substitute goods, you will be able to return them to us at no cost to yourself.
0871 911 7028 Calls cost 13p per minute plus your phone company's access charge.
Treads, Unit 6, Ffrwdgrech Industrial Estate, Brecon, Powys, LD3 8LA. United Kingdom.
Mon - Fri : 9.00am - 5.00pm